FAQs

Bodyfurn® seating is manufactured from high-quality polypropylene, formulated for durability, UV stability and everyday classroom use. Chair frames are constructed from high-tensile steel and finished with a protective powder coat for long-term strength and corrosion resistance.

The Bodyfurn® Flex range incorporates recycled polypropylene, with the plastic component containing up to 92% post-consumer recycled material. Depending on the product, Bodyfurn® Flex seating is between 89–92% recyclable, with additional material suitable for downcycling.

Warranty coverage varies by product. For specific warranty coverage, please refer to the individual product page or our warranty statement.

 

Furnware does not offer a standard price list, as pricing can vary depending on product selection, quantities and delivery location.

To provide accurate pricing, we prepare quotes based on your specific requirements, including freight. If you contact our team with details of your enquiry, we can provide a clear and timely quote.

Your Furnware account is an online portal where you can view and manage your orders, track deliveries, and quickly reorder our most popular products.

Selected Furnware products are designed and tested to relevant Australian and New Zealand standards for strength, durability and performance.

• AFRDI testing applies to specific Bodyfurn® products, including the Bodyfurn^® Size 6 Sled Chair, Bodyfurn^® Flex Sled Chair and Bodyfurn^® Flex Lab Stool.

• E0-rated board is used as standard in desks and tables to support low VOC emissions and healthier indoor air quality.

• Laminex and Bestwood materials used in selected products meet recognised environmental and emissions standards.

• Manufacturing tolerances are controlled to industry standards (approximately ±5 mm for tables, desks, storage and display products, and ±10 mm for seating ranges).

Product-specific testing and certification details are available on individual product pages.

To make a warranty claim, please contact your Furnware representative or our Service & Delivery team with details of the product and the issue.

We may request information such as proof of purchase, photos, and a description of how the product has been used. Each claim is assessed on a case-by-case basis in line with our warranty terms.

If a warranty issue is confirmed, we’ll work with you to determine the appropriate next steps.

You’ll receive an email with your unique login details in the coming days.

Recommended seat and table heights vary based on student age, activity type and classroom use. As a general guide, senior students typically use a seat height of around 460 mm with a table height of approximately 730 mm, while younger students may require seat heights closer to 260 mm with tables around 455 mm high.

For general guidance, please refer to our School Furniture Size Guide. Our team can also assist with recommendations based on your specific learning environment.

Furnware products can be purchased with or without an account.

Payment options and terms may vary depending on your location and order details. If you have questions about purchasing or account access, our team can provide guidance based on your requirements.

Furnware operates under management systems certified to recognised international standards. As part of Resero Pty Ltd, these include:
 

• Toitū carbonzeroCert TM certified 
• ISO 9001 Quality Management System as a quality accredited manufacturer 
• ISO 14001 Environmental Management Systems Certification 
• ISO 45001 Health and Safety Management Certification

These certifications support consistent quality, environmental responsibility and workplace safety across our operations.

The recommended maximum load rating for the Bodyfurn^® Senior Sled Chair is 120 kg.

For the Bodyfurn^® Flex range, the recommended maximum load rating is up to 135 kg, depending on the product.

These ratings reflect typical use conditions and do not indicate a failure point. All Bodyfurn^® seating is designed and tested for durability in high-use learning environments.

Furnware uses durable, fit-for-purpose materials selected for performance, safety and longevity in high-use learning environments.

Our products incorporate high-quality polypropylene for seating components and storage accessories, chosen for impact resistance and colour stability. Selected ranges, including Bodyfurn® Flex, incorporate recycled polypropylene as part of our material responsibility approach.

Tables, desks and storage products are manufactured using quality boards and laminates sourced from trusted partners such as Laminex and Bestwood. These suppliers meet stringent sustainability and emissions criteria, including Environmental Choice certifications, FSC®-certified timbers and standard formaldehyde emissions requirements.

Furnware products are designed and tested to relevant NZ and Australian standards, including AFRDI where applicable.

For detailed material specifications and certifications, please refer to individual product pages.

If you haven’t received your login email within a week, please contact our team and we’ll help you out.

Yes, you can! Simply select the "Invoice" option at checkout, and we’ll send you an invoice for your order.

Where appropriate, Furnware can provide on-site consultation to support furniture selection and planning. Availability may depend on location, project scope and scheduling.

Where on-site visits are not practical, consultation can also be provided via video or phone. In all cases, our team works to provide clear guidance based on your space, requirements and timeframe.

Yes. Bodyfurn® chairs, desks and table systems are designed to be disassembled into individual components, allowing materials to be recycled at the end of their usable life.

Bodyfurn® Flex seating incorporates recycled polypropylene, with the plastic component containing up to 92% post-consumer recycled material. Depending on the product, Bodyfurn® Flex seating is between 89–92% recyclable, with additional material suitable for downcycling.

Due to their durability, many Bodyfurn® products remain in use well beyond their warranty period. If you require spare parts or would like advice on end-of-life options, our team can assist.

Colour options vary by product and material. Furnware offers a range of colours across seating, tables, soft furnishings and accessories, with availability differing depending on the product range.

You can view the full colour range online or download the colour guide for reference. For product-specific colour availability, please refer to individual product pages.

The Bodyfurn® height system is based on extensive research and measurement data collected from thousands of students across different age groups. This data is used to establish size ranges that support posture, comfort and usability over time.

Rather than sizing furniture for a single cohort, the system helps schools select chair and table heights that suit the typical range of students likely to use a space across multiple year levels. This supports long-term use, reduces the need for frequent replacement, and helps ensure furniture remains appropriate as students grow.

Our team can provide guidance on suitable height selections based on year groups and learning environments.

For day-to-day cleaning, use a dry, clean cloth, microfibre cloth or whiteboard eraser. Cloths should be replaced regularly, as pigment build-up can reduce cleaning effectiveness.

For more thorough cleaning, we recommend using Furnware Power Cleaner or a quality liquid whiteboard cleaner. Greasy residue can be removed with warm water and a small amount of mild detergent, followed by rinsing with clean water and drying with a soft cloth.

Avoid household cleaners, as these can damage the writing surface. If marks persist, changing your whiteboard marker brand may help, as whiteboard performance can vary significantly depending on marker quality.

For further cleaning tips, see our our Cleaning Care Guide.

Yes, you can still order through your Furnware representative, but having an account will allow you to access all of your past and future orders.

Yes, but they will need their own login details. Please contact us if you'd like to register them.

If your furniture arrives damaged, please notify us as soon as possible and provide photos of the damage. Our team will assess the issue and arrange an appropriate resolution in line with our delivery and warranty process.

Where damage has occurred during transit, we’ll work quickly to repair or replace the affected item.

Furnware sources high- and low-pressure laminates from trusted suppliers, including Laminex and Bestwood. These laminates are selected for durability, surface performance and suitability for high-use learning environments.

For routine cleaning, use a soft cloth with warm water and a mild detergent. Furnware Power Cleaner may also be used where required. Avoid abrasive cleaners or harsh chemicals, as these can damage laminate surfaces.

 See our Cleaning Care Guide for more tips on how to keep your surfaces looking like new.

Yes. We ship throughout New Zealand, Australia and internationally. Our team can assist with shipping logistics, customs information and timeframes.

Some exceptions may applying due to access and logistics constraints - please reach out to our Service and Delivery team to discuss your needs. 

Lead times depend on the product type, custom options, production cycles and delivery region. Your sales representative will confirm expected delivery dates when quoting, and you will be kept up to date with progress or any unexpected delays. 

Once your order has been despatched from our factory in Sydney, or Hastings NZ, you will be notified via email, our delivery partners across Australia will then call to arrange delivery 24hrs prior.