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Warranty information

Our commitment to quality

At Furnware, we proudly design and manufacture high-quality furniture built to last. Each product is expertly crafted, carefully assembled, and thoroughly inspected to meet our highest standards.

We take full responsibility for ensuring your furniture arrives in excellent condition and performs as expected.

Primary school students working collaboratively in a modern classroom with Furnware Bodyfurn.Flex chairs and learning tables

Our warranty promise

In addition to any rights under consumer law, Furnware provides express warranties for extra peace of mind.

Person holding a black Bodyfurn.Flex sled chair with ventilated seat and backrest

Warranty Coverage

Furnware products are supported by local consumer protection laws, where they apply. This Warranty is in addition to any rights and remedies you may have under those laws, which cannot be excluded.

Customers in Australia
In addition to our warranty, our products are covered by guarantees under Australian Consumer Law. Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Customers in New Zealand
Our products are mainly supplied to schools and organisations, so the Consumer Guarantees Act 1993 will not normally apply. If a product is purchased for personal or household use, the protections under the Consumer Guarantees Act 1993 may apply.

Customers outside Australia and New Zealand
Local consumer laws may apply.

 

We’re here to help

For all customer service, warranty, and product queries please contact our team.

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